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We want to first off thank your for stopping by. Our mission is simple, to supply those elements to your little glass box that you may have been looking for but haven’t been able to put your finger on with others.
Over the past years we have acquired many beautiful animals an want to share some of our joy with you. Please enjoy and let us know if there is anything we can do that may bring more joy into your little part of the sea.
We specialize in Aquarium Corals, Fish and Invertebrates for your Saltwater Aquarium.
We carry healthy, rare, bright, and colorful corals.
Shipping Information |
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At Zoanuts we employ the finest packing ,shipping and handling methods available on the market to reduce stress of the animals and assure live healthy arrival of you order. On ALL orders there is a $10.00 process, handling and material fee. We use the best boxes, bags and heat packs that are offered. During the colder months we use multiple bags and heat packs. We feel that it is very important to pack your new additions with the very best products we can buy to quarantee the successful arrival shipment. Some vendors hide this in the pricing of livestock. We will just be honest and let you know.
Our preparation and packing procedures continue to be the best in the business. We use only the highest quality shipping materials to ensure the arrival of hardy and thriving livestock. We believe in these materials for the safety of the wonderful coral you will be receiving. We spare no expense on our shipping materials as you spare no expense to receive them. It starts with the high quality insulated cooler box with high density thick walls. Most online vendors use boxes made in the spur of the moment. Every coral is triple to quadriple bagged with 2 mil polyethylene bags and heat sealed or Banded to insure no leaks during the shipping process. We then wrap the inner insulated cooler with a “box saver “ polyethylene bag for more protection. During inclement weather situations we add the necessary heat or cold gel packs to sustain temperatures during transit. With your confirmation of your order being shipped you will also receive a attached weather report for your area and ours. It is very difficult during certain seasons when the weather in your location is drastically different than the origination of the shipment. So we ask you to also take a look at the weather report and help us make a better decision. Finally we close the insulated cooler with TONS of tape to make absolutely sure the contents stay secure during the shipping process.
Shipping Rates and Options Due to numerous loses with USPS we no longer offer express mail. USPS's tracking capabilities are below par and their concern for God's creatures and the ability to not find a person you can talk to that has information about you package helped us make this decision. Actually the decision was easy. Money can be replaced but livestock usually cannot. If you choose not to order from Zoanuts due to the higher level of shipping we apologize but our livestock is of the upmost importance to us and to you. Zoanuts would like to make it clear that we work very hard to secure wonderful product and only the best shipping that is available. In our experience, UPS EXPRESS handling of livestock is far superior to any other carrier. Our primary provider for shipping is UPS. All packages are shipped Standard overnight shipping ( usually delivered by1030 ). This costs significantly more than other inadequate low price shippers, but delivery of your shipment is guaranteed by 10:30 AM in most cases. We can track every move that your package makes and we can make nesessary adjustments if needed. If your package misses the origional flight your package in most cases be rerouted to a comercial flight to meet the delivery and destination times. It is simple, UPS keeps you and I in the LOOP for the delivery. Due to some locations that may be more remote for UPS, we may ask you to have your shipment delivered and held at the destination station to be picked up. ** Please note: If you feel you would like having your shipment delivered Saturday, there will be a $20.00 additional charge forwarded to you via an invoice that will be applied to your existing shipping charges including Free shipments. If you have questions about this please contact us support@zoantus.com . All Major carriers including UPS measure shipping weight by dimension and weight. Here is an example of dimensional weight. Zoanuts used many box sizes to ship. During seasonal changes and winter we will be shipping most or all of our packages in a 12"x10"x13" box. LxWxH. It comes out to 9lbs even before adding livestock. You see that we spare no expense in shipping supplies and delivery companies to get your livestock to you alive. During checkout you will be given options on how your order can be delivered. Please keep in mind that these are living creatures. We spare no expense on the care of them and we would suggest and hope you feel the same. As the weather changes we would also suggest that you select the most expedited form of delivery. We make no money off of shipping most of the time we lose money but it is of the upmost importance for the success of the livestock. We will contact you after you have placed your order to verify that the time of delivery is in the best interest of the livestock. On ALL orders there is a $10.00 process, handling and material fee. We use the best boxes, bags and heat packs that are offered. During the colder months we use multiple bags and heat packs. WE IMPLORE YOU TO BE AT HOME WHEN THE DELIVERY IS EXPECTED. Please make sure to sign for the package. We track deliveries making sure packages are signed for. ** We cannot award you the arrive alive guarantee if the package is not signed for.** If there is a delay with your shipment due to the carrier we will do our best to contact you about the delay and forward any information to you via email or phone. Please note: If the package is not signed for upon delivery or left at the door step or garage we have no choice but to void the Live arrive guarantee. So please make sure you sign for the package. If your package is delivered to your place of employment or office the live arrival guarantee is void. We offer the availablity to use the Destination Station in your area to hold your package until you are able to pick up. If you have questions about this please feel free to contact us. We are open minded and can accommodate most of your needs support@zoanuts.com .
Shipments are made three times a week Tuesday for Wednesday delivery, Wednesday for Thursday delivery, and Thursday for Friday delivery. We Ship Three Days a Week. We do make exceptions on shipping days just contact us if there is a better day for you. If you have special requests about shipping please contact us at support@zoanuts.com . If you would like us to send your package on Saturday we will use UPS Saturday delivery by noon for an additional charge which will be billed to you before shipment is processed for delivery. UPS states that the package will be delivered by "noon". If you order product over the weekend your order will be processed on Monday and shipped out Tuesday unless otherwise noted of another shipping and delivery day. Once your order has shipped you will receive email notification containing tracking number information so you can keep updated on the travels of your new livestock and you will also receive your local weather report .
Home Delivery Suggestions We have a few suggestions for you to help reduce stress on your livestock and help ensure that everything arrives alive and healthy. The best thing you can do is make sure you or someone else is there to receive your shipment and begin acclimating your new livestock as soon as your shipment arrives. We highly encourage that someone must be there for signature pickup. If your or someone else can be there as opposed to your new livestock sitting outside until 5 or 6pm when you get home from work, they’ll be that much happier and healthier. Secondly, please keep temperature and weather in mind when placing your orders. Regardless of how well we pack your livestock, it is extremely stressful to them if they have to sit unattended outside in extreme weather. PLEASE NOTE if the package is not accepted on the first delivery all “LIVE ARRIVE” guarantees are VOID. We have local delivery for our LOCAL OKLAHOMA CITY residence for a $25.00 packing and delivery fee. We will deliver within a 15 mile radius from 73162 Zip code.
If you have any questions or comments please contact us via email at support@zoanuts.com. We will be happy to answer any questions that you may have.  |
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